Shipping: All orders ship from New York City. We strive to ship every order within 24 hours of receipt; if you need your order to ship out same-day, please make a note on the checkout page or contact us via email.
Pickups: Pickup times are generally between 9AM and 6PM Eastern at our location in the Garment District. You should receive an email confirmation when your pickup order is ready.
Tax Exempt: If you are shopping for a tax exempt organization, please create an account, and then email us your exemption paperwork at email@example.com. We can then set you up as a tax exempt customer. If you are using your personal email address- firstname.lastname@example.org, rather than email@example.com- or are shopping for more than one exempt organization, please indicate on each order for which tax exempt organization you're purchasing.
Returns: We hope you love your purchase, but just in case, we'll gladly accept returns within 30 days from date of purchase on all goods except cut yardage, intimate apparel, and special orders. We are happy to provide you with a return label upon request, which will be deducted from the value of your return. Returns may be subject to a restocking fee. If you receive a damaged or defective product, please contact us immediately at firstname.lastname@example.org.
Magnetic Tapes: On Magnetic Snap Tape, the magnets are aligned in the center of the tape, so when closed, the two sides of the tape are stacked right on top of each other. It should be stitched down on both edges of the tape. In the Magnetic Zipper Tape, the magnets are aligned on the edge of the tapes, so when closed, the tape extends beyond the closure on either side. It can be sewn in in the same way as a zipper, with stitching on only one side. Different magnet intervals and strengths are available by special order.
Dance Belt/Modesty Pouch color guide: This reference is provided only as a suggestion of the color range of our products. If you're between shades, we recommend choosing the darker color.
Birch: Ta-Osh- Blush range; Pantone 2Y06 SP
Maple: Ta-Osh- Almond Paste/Bananas Foster ranges; Pantone 4Y07 SP
Cedar: Ta-Osh- Nutella/Caramel ranges; Pantone 2Y12 SP
Mahogany- Ta-Osh- Dutch/Brownie ranges; Pantone 3R15 SP
Dance Tights Size Chart:
S/M = 4'10"-5'6" 90-135lbs
L/XL = 5'3"-5'10"120-165lbs.
Tall = 5'10"-6'2" 130-170lbs.
1X-2X = 5'2-5'8" 170-210lbs.
3X-4X = 5'2"-6'0" 210-290lbs.
Special Orders: Many of the products we carry are available in other colors or sizes. Don't see it here? Just ask! We also have contacts at many additional vendors- if you're looking to purchase something but can't meet the manufacturer's minimums, let us help. Special orders are subject to an additional charge of $9.95 or 10% of the merchandise total, whichever is higher.
Purchase Orders: Contact us at email@example.com with what you would like to order and information about your institution and we will gladly work with you.
Ideas & Suggestions: Is there a product that you can't find, or something you constantly need and don't have a regular supplier for? We'd love to hear from you. Please contact us at firstname.lastname@example.org.